Business Process Redesign (BPR):

How well does the work flow in your organisation?  Does it suffer from:

• Bottlenecks and delays?
• Repetition and double-checking?
• Wasted time and effort?
• Confusion, errors and frustration?

Why not have your processes overhauled and redesigned? So you can:

• Make the most of your people and software – so reducing your overheads
• Deliver better customer service – and retain existing and new customers

R Edwards Consulting Ltd can help your business work smarter through:

Process mapping/modelling:

• Presenting the current situation in clear diagrams
  

Lean Systems Thinking:

• Highlighting wastage, delays and pitfalls
  
• Identifying key activities that deliver value
  
• Developing simpler, easier processes that improve efficiency

Implementing:

• Smarter ways of working through effective communication and appropriate use of change management techniques
  

Reviews:

• To ensure that you remain on track to deliver all your targeted improvements.

For a free, no-obligation discussion about your requirements, please call us or email us now with an outline of your issues [Contact Us]

Summary of previous assignments by Sector:

• Higher Education:  Structured review of processes within HR and Payroll functions of a private HE College.  Facilitating workshops with members of HR, Payroll, IS and the management community to develop process models and to identify immediate and longer term process improvements.  Documenting system and interface requirements for future HR Payroll software.
• Global Manufacturing:  Facilitating workshops and discussions with key international stakeholders to identify global HR processes needing to be supported by future HR Information Systems.  Documenting process models in MS Visio, highlighting concerns and capturing system requirements.  [See Testimonial:  Reckitt Benckiser]
• Higher Education:  Facilitator for over 20 workshops to capture current business processes within the HR and Payroll functions of a large UK university.  Highlighting issues alongside opportunities to improve future flow of work through introduction of new software applications.    [See Testimonial:  NCC Group]
• Social Housing:  Business Process Review for the Rents Department of a new Housing Association, arising from a LSVT with over 8000 properties.
• Social Housing:  Business Process Mapping and Review for housing management function of an association with over 20,000 properties:  property management & lettings, reactive & planned repairs; tenant details & tenancies; rent accounting & rent arrears.
• Legal:  Business Process Review for HR Department of 50 staff comprising Employee Relations, Recruitment, Policy & Remuneration, Payroll, Pensions, International Secondments and Information & Systems.